Accessibility Statement
Last updated July 27, 2026
Our Commitment
Tom's Heating & Air Conditioning is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the experience for everyone and to apply relevant accessibility standards across our website.
Conformance Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and to support the goals of the Americans with Disabilities Act (ADA). These guidelines explain how to make web content more accessible to people with a wide range of disabilities.
Measures We Take
- Semantic HTML and a clear heading structure for screen-reader navigation
- Color contrast that targets WCAG AA for text and interactive elements
- Keyboard-operable navigation, menus, and forms with visible focus states
- Descriptive alternative text for meaningful images; decorative images marked as such
- Responsive layouts that reflow for zoom and small screens
Known Limitations
Despite our efforts, some content — such as third-party widgets (financing, scheduling, maps, or embedded forms) or older PDF documents — may not yet be fully accessible. We are working to identify and address these areas and welcome your feedback.
Feedback & Assistance
If you encounter any accessibility barrier, or need information from this site in an alternative format, please contact Tom's Heating & Air Conditioning at (479) 474-8850 or [email protected]. We aim to respond within a reasonable time and will work with you to provide the information or service you need.
Ongoing Review
We review this statement and our website's accessibility at least annually and after significant site changes. This statement was last reviewed on July 27, 2026.